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Questions about garden screens, metal screens, glass balustrade, planters, gates or covers — or about an order you've placed? Call, email or send us a message and we'll help you get the details right.

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Mon – Fri, 10:00 – 17:30

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Havelock Street, Dewsbury WF13 3LU
Mon – Fri, 09:30 – 17:30 · Appointment only

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Frequently asked questions

Grouped by product range. If yours isn't here, the form above is the quickest way to ask.

See all FAQs
What are the garden screens made from?

A premium composite of wood powder and recycled plastics, made in the UK for UK weather. It's fully weatherproof, UV resistant and won't warp or suffer from damp, so the screens need little to no maintenance.

Should I choose 5mm or 16mm?

5mm is ideal for mounting onto an existing wall or fence, indoors or out. 16mm gives a thicker, more premium look and is the right choice for privacy screens, partitions and freestanding runs, because it slots into our aluminium posts and is supported on both sides.

Designs with more cut-out area are less rigid, so for freestanding use pick a denser pattern. Both thicknesses can be screwed or drilled without any issues.

Can the screens be cut to size or painted?

Yes to both. Cut edges don't need sealing or painting because the colour runs right through the material. If you'd like a different colour, the screens take paint well — contact us for paint recommendations, but note a painted finish may need refreshing yearly, unlike our natural colours.

How do I make them freestanding?

Use our aluminium posts, which have channels purpose-built for the 16mm screens. Slot the screens in, fix the posts and you have a freestanding divider, privacy run or feature wall.

Is the finish the same on both sides?

Yes. Every screen has a smooth matte finish on both faces, so it looks identical from the garden and from next door.

What's the difference between aluminium and corten screens?

Aluminium screens are lightweight, rust-proof and powder coated in your choice of colour, so they stay the same shade for years. Corten steel is left raw and weathers naturally to a rich rust patina that protects the steel — no painting or maintenance needed.

Will corten stain my patio?

While the patina forms, rain can carry some rust run-off onto porous surfaces such as pale paving. It settles once the surface has weathered. If you're placing corten on light stone, ask us about the best way to mount it.

Which posts do I need for metal screens?

We make matching aluminium and corten posts so the screens can be fixed as freestanding runs. Tell us the number of panels and we'll confirm how many posts you'll need.

Can I have a metal screen in a custom size or pattern?

Yes. Laser cutting means custom dimensions, your own artwork or a house name in the border are all possible. There's a design and set-up charge for bespoke work — send us a sketch and we'll quote.

What glass and fittings do you use?

10mm toughened glass with polished edges and safety corners, held in SS316 marine-grade stainless steel posts with a satin finish. Handrails, elbows, connectors and end caps are all available individually if you're extending an existing run.

Do I need a handrail?

Our balustrade is available with or without a top handrail. Handrail systems tie the posts together for a solid feel; without a handrail you get a cleaner, frameless look. If you're unsure which suits your balcony, decking or stairs, send us photos and dimensions through the form.

How do I get a price for my balustrade?

Use the free quote form with your run lengths, whether it's level or stepped, and where the posts will fix. We'll come back with a full itemised quote.

Can I buy the glass panels on their own?

Yes. Toughened glass panels are sold separately in a range of sizes from 900 x 300mm.

Are the planters suitable for planting directly into?

Yes. Our galvanised steel and corten planters are built for outdoor use year-round. We recommend a drainage layer in the base and a liner if you're planting acid-loving species into corten.

What is a planter with screen?

A planter with one of our decorative or corten screens fixed to the back. It's a freestanding way to add privacy or a feature wall on decking and patios without any drilling into the ground.

Can gates be made to fit my opening?

Composite pedestrian gates come in standard widths with trellis, decorative screen or full privacy styles. Galvanised steel driveway gates are made to measure in the UK as single or double leaf — send us your opening width and we'll advise.

Do gates come with hinges and a latch?

Please check the individual product page — hardware varies by gate type. If you need a particular latch or lock, mention it in your enquiry and we'll confirm compatibility before you order.

Will a cover affect my heat pump's performance?

The covers are a ventilated design cut in the same patterns as our screens, so airflow around the unit is maintained. Always allow the clearances your heat pump manufacturer specifies — tell us the make and model and we'll check the sizing.

What are the covers made from and what colours are available?

1.5mm galvanised steel, powder coated for UK weather. Anthracite, black, grey, cream and white are standard, with other RAL colours available on request.

Can I get a cover for a home battery or a different-sized unit?

Yes. We make home battery enclosures that fit Tesla Powerwall and most other units, and bespoke sizes are available for anything unusual.

How are the covers fixed?

Wall or floor mounted, with fixings and bolts included with every cover.

Are products in stock or made to order?

Most of our products are made to order in the UK and delivered after manufacturing. Current lead times are shown at checkout and on the delivery page.

How much is delivery?

Delivery is free on UK mainland orders over £100. Larger items such as balustrade and driveway gates may ship on a pallet — the delivery cost is shown before you pay.

I have a question about an order I've placed

Choose "An existing order" in the form above and include your order number, and it will go straight to our customer service team. You can also call us on 01924 566706 during office hours.

Do you offer trade pricing?

Yes — landscapers, garden designers, builders and installers can contact us for trade accounts and volume pricing. Choose "Trade & landscapers" in the form and tell us a little about your business.

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