FREQUENTLY ASKED QUESTIONS
Please read through our FAQs for the quickest way of getting answers to our most common questions.
Garden Screens FAQS
What are you screens made out of?
All our screens are made from a specially devised premium composite material using wood powder and recycled plastics. Our products are made in the UK for the UK and our weather conditions. Our highly durable material boasts being fully weatherproof, UV resistant, Eco-friendly, and made to be protected against damp or warping. The screens require little to no maintenance and can be enjoyed for years to come!
What kind of finish does your screens have?
All our screens come with a smooth matte finish as standard on both sides of the screen. We are meticulous when it comes to details and we believe both sides of the screen should remain symmetrical. No matter where you look from, your screen will always look beautiful on every side!
How can I make the screens freestanding?
We stock aluminium posts that are purpose built for our 16mm garden screens and very easy to install. These aluminium posts have channels to slot the screens into. The aluminium posts will allow you to use our screens to create beautiful freestanding pieces for your garden.
Can I use your screen panel both indoor & outdoor?
Yes, all our screens can be used and look beautiful both internally and externally. The screens can be fixed either horizontally or vertically depending on your requirements. We use the same premium material for all our luxury screen panels.
Can we cut your screen to size?
Yes all our premium screens can be cut to your desired size to fit any area. Cutting the screens will not affect the longevity of the product as the material itself is completely waterproof. The newly cut edges will not require any paint as our screens are naturally made out of this colour.
What thickness do I need?
All our premium screens are available in either 5mm or 16mm. If you need a screen to mount onto an existing wall external or internal then we would recommend the 5mm option. For a more thicker and premium look you can always look to use the thicker 16mm material.
Our 16mm variation is better suited for creating privacy screens, partitions or freestanding garden screens. The 16mm screens can be used with our aluminium posts that have channels so the screen can be supported thoroughly on both sides. The rigidity of each design varies as some designs have more cut-out areas than others, so please ensure a suitable design is selected to fit the purpose for use as they are made to order.
Both the 5mm/16mm can be screwed or drilled without any issues!
Can I paint the screens?
Yes if you decide the change the theme you can paint them as you wish! Contact us for our recommendation of paints to use with our screens for maximum longevity. By painting the screen you may need to maintain the look yearly unlike our natural colours.
Are your screens available in stock?
All our beautiful screens are made to order in the UK and delivered to you after manufacturing. We still offer competitive delivery times depending on our production schedule. Please see the checkout/delivery page for all updated delivery time frames.
Can you make bespoke screens?
Yes, we can make bespoke screen designs for both individual or trade. We can offer custom sizes/designs or even simply engrave your name/house name or anything else on the border. There will be additional charges for this for design and set up. Please contact us via email at: info@luxuryscreens.co.uk to discuss.
Are your screens safe to use outdoors in the UK?
Our products unlike many others are manufactured in the UK built specifically for the UK market. The screens are made from a specially devised premium composite material using wood powder and recycled plastics. Our highly durable material boasts being fully weatherproof, UV resistant, Eco-friendly, and made to be protected against damp or warping. The screens require little to no maintenance and can be enjoyed for years to come!
Composite Fencing (Aluminium) FAQS
What is the difference between above-ground and below ground?
With the above ground option you will receive 1x base plate and the bolts/accessories required to fix the post onto a hard surface such as your patio or decking.
For the below ground option we will provide extra 600mm length of the post to set this into concrete. The below ground option is recommended for installations in areas prone to high winds, providing enhanced stability and protection.
Do I need an end post to finish the run?
Yes you will need 1 extra post to finish the run of fencing. 1x aluminium post is provided with the fencing so if you have multiple runs of fencing you will require an extra post for each run.
What is the overall height of the fences?
If you use the top and bottom trims that are provided with the fences, please add 5cm to the overall height of the fence you purchase. E.g 180cm fence overall height would be approx 185cm.
Please contact us if you are unsure, or have any questions
Can I use the posts on corners?
Yes, all our composite fencing arrives with multi-use aluminium posts so you can use them both of the straights and corners. We also provide the strips for the empty channels you won't be using.
What kind of finish is on your composite fence panels?
Our composite fencing arrives with a unique luxurious finish so you can easily adapt the fencing to your garden. Replica wood textures are designs of the past, our products are minimalistic and the lightly textured surface will bring elegance to any garden space. Order your free sample pack and experience the difference.
What are the main benefits of using composite fencing?
Our fences are made out of premium WPC (Wood plastic composite). This means, under normal circumstances they will require virtually zero maintenance in comparison to traditional wood fencing options. Unlike wooden fences, our composite fences will not require to be stained, painted, treated or repaired year on year. Our composite fencing will save you both time and money through the years, and will be one of the best investments for your garden.
What colours are your composite fence panels available in?
We offer our premium composite fencing in Black, Grey and Coffee to complement our garden screen designs. We are confident in our fencing, so we offer free samples for our composite fencing so you can experience the difference with luxury screens.
Can I select a different screen design for the fencing?
We have advertised 10 unique screen designs from our collection of over 250+. You may browse through all our luxury garden screens and choose another design to suit you. Please contact us if you would like to choose another design for your fencing.
How do I install your composite fencing?
We provide all the fixings required to bolt the fencing into your decking/patio, or you can purchase a longer than required length to set the posts into concrete. Our aluminium fence posts can be used for both corners and the straights and we provide all the post inserts required to hide the unused channels. The fence panels simply slide into the channels of the post and we provide L-brackets to optionally secure these into the post.
Our posts are purpose built for our garden screens and so they will fit perfectly into the channels of the post. Our fencing is really easy to put up and does not require hours of drilling and screwing.
How much fencing will I need?
Our composite fencing is sold in widths of 1800mm (180cm) and we offer a range of heights from 30cm all the way up to 210cm. Contact us with the dimensions of your garden and we will work out exactly how many fence panels you will need.
You can contact us via live chat, telephone or email us at: info@luxuryscreens.co.uk
Composite Fencing (Concrete) FAQS
How do I use with my existing concrete posts?
We provide you with 2 U Channels with each fence set that slots into your existing concrete posts. This allows you to slide our composite fence panels into the channels with ease. Our channels have been expertly manufactured to work our fencing system and screens.
Please add +5cm to the height of the fencing you purchase. For example if you select 180cm then the overall height with the top and bottom trims would be 187cm.
What do I receive?
- 1 x Aluminium Top Trim (Matte Black)
- 1 x Aluminium Bottom Trim (Matte Black)
- 2 x U Channel Concrete Insert
- Required amount of Composite Fence PanelsConcrete posts and gravel boards are not included with the purchase.
What is the overall height of the fences?
If you use the top and bottom trims that are provided with the fences, please add 5cm to the overall height of the fence you purchase. E.g 180cm fence overall height would be 185cm. We provide you with extra 5cm length for the concrete channels in case there are areas which are not level. These can easily be cut down to size where required. If you do not require any extra length then please contact us prior to purchase.
Please contact us if you are unsure, or have any questions
What kind of finish is on your composite fence panels?
Our composite fencing arrives with a unique luxurious finish so you can easily adapt the fencing to your garden. Replica wood textures are designs of the past, our products are minimalistic and the lightly textured surface will bring elegance to any garden space. Order your free sample pack and experience the difference.
What are the main benefits of using composite fencing?
Our fences are made out of premium WPC (Wood plastic composite). This means, under normal circumstances they will require virtually zero maintenance in comparison to traditional wood fencing options. Unlike wooden fences, our composite fences will not require to be stained, painted, treated or repaired year on year. Our composite fencing will save you both time and money through the years, and will be one of the best investments for your garden.
What colours are your composite fence panels available in?
We offer our premium composite fencing in Black, Grey and Coffee to complement our garden screen designs. We are confident in our fencing, so we offer free samples for our composite fencing so you can experience the difference with luxury screens.
Can I select a different screen design for the fencing?
We have advertised 10 unique screen designs from our collection of over 250+. You may browse through all our luxury garden screens and choose another design to suit you. Please contact us if you would like to choose another design for your fencing.
How much fencing will I need?
Our composite fencing is sold in widths of 1800mm (180cm) and we offer a range of heights from 30cm all the way up to 210cm. Contact us with the dimensions of your garden and we will work out exactly how many fence panels you will need.
You can contact us via live chat, telephone or email us at: info@luxuryscreens.co.uk
Aluminium Posts FAQS
What are the dimensions of your aluminium posts?
The width of this aluminium posts 70x70mm. The baseplate dimensions are 120mm x 120mm. We offer the posts in heights of 30cm to 240cm. We can supply a maximum height of up to 5.4m if required.
What are your posts made out of?
Our posts are made out of premium aluminium material and unlike wood have been engineered to last years. The finishing colour of the post is black and has been professionally powder coated to protect against rust.
What do I get with the posts?
You will receive the following:
- 1 x Post Cap
- 2 x Blanking Strips for the Channels
- 1 x Base Plate & Bolts for Above Ground installation
- 60cm extra length for Below Ground Installation
How many posts do I need to make a screen free-standing?
You need to purchase 2 posts in order to achieve a free-standing garden screen. Each additional bay in the same stretch will only require 1 extra post.
Can I use these posts with your screens?
Yes, our posts have been manufactured to fit perfectly with our garden screens and composite fence panels.
Will I need to purchase anything else?
Depending on the surface you will be fixing these posts onto, it may be that the bolts we provide are not suitable for this type of application. In this situation you would just need to purchase suitable bolts for your surface. Our bolts do generally work with most types of surfaces.
